Privacy Policy – MedicNRG
MedicNRG Ltd. | https://medicnrg.com/ | Last updated: 16/09/2026
Introduction
MedicNRG Ltd. (the “Company”) respects the privacy of users of its website, https://medicnrg.com/ (the “Website”). The Company develops and manufactures dental solutions and equipment for root canal treatments, including the Gentlefile system. This Policy explains what information may be collected through the Website, the purposes for which it is used, to whom it may be disclosed, and users’ rights.
The Company will comply with applicable privacy laws, including the Israeli Protection of Privacy Law, 5741–1981, Amendment No. 13 to the Law, and the Protection of Privacy Regulations (Data Security), 5777–2017. This Policy applies only to the Website and does not replace specific privacy notices for separate activities involving patient data or clinical research.
Types of Information Collected
When a user contacts the Company through the Website or the contact details displayed on it, identification and contact details may be collected, including name, email address, telephone number, clinic or organization name, country, inquiry subject and message content, depending on the fields actually displayed and the details the user chooses to provide. Sensitive medical information or information identifying patients should not be submitted through general Website inquiries.
During browsing, technical data may be collected, including IP address, device and browser type, access times, pages viewed and referral source, depending on the Website configuration and the cookies actually used.
Collection and Use of Information
Information may be used to handle inquiries from dentists, clinics, distributors, business partners and interested parties; provide information about Company products, including endodontic solutions and the Gentlefile system; respond to requests for professional information, product support and commercial inquiries; and manage customer and partner relationships.
The Company may also use information to operate, maintain and secure the Website, prevent unauthorized use, improve content and browsing experience, analyze Website activity statistically and comply with legal requirements. Statistical information may be shared in aggregated or anonymized form that does not permit identification by reasonable means.
If the Company offers subscriptions to professional updates or marketing communications, messages will be sent in accordance with the law, with consent obtained where required and an option to request removal. Providing details for a general inquiry does not automatically constitute consent to receive advertisements.
Cookies and Similar Technologies
The Website may use essential cookies for operation and security, as well as functional, analytical or marketing cookies, insofar as they are actually used. The types, purposes and providers of cookies will be determined through a technical review of the Website; this document does not state that any particular analytics tool is installed.
Cookies can be managed or blocked through browser settings and a preferences mechanism on the Website, if one exists. Where the law requires consent for certain technologies, the Company will act accordingly.
Disclosure to Third Parties
The Company may share personal information as necessary with hosting, maintenance and information security providers, email and inquiry management services, and distributors or professional parties where needed to handle a user’s request. Information will be transferred in accordance with the law and the purpose for which it was provided.
Information may also be disclosed where required by law or a binding instruction from a competent authority; to handle a dispute, claim or legal proceeding; or where disclosure is necessary and proportionate to prevent serious harm to safety or property, subject to law.
Transfer of Information Outside Israel
The Company works with professional parties in different markets. Hosting, email, computing and support services may involve processing information outside Israel. If personal information is transferred abroad, the Company will comply with applicable legal requirements.
Information Security
The Company will implement organizational and technological security measures appropriate to the risks and types of information to reduce the risk of unauthorized access, disclosure, alteration or loss. Access will be limited according to functional need. Nevertheless, absolute security cannot be guaranteed in online systems.
Information Retention Period
Personal information will be retained for as long as needed to handle inquiries, maintain customer and distributor relationships, provide services, comply with legal requirements and protect the Company’s rights. Thereafter, the Company will take steps to delete, anonymize or restrict retention, in accordance with applicable law and procedures.
Users’ Rights
Subject to legal conditions, users may request access to personal information held about them and request correction or deletion of information that is inaccurate, incomplete, unclear or outdated. Users may also ask questions about use of information and request to stop marketing communications, if any.
Privacy of Minors
The Website is intended primarily for dental professionals, clinics, distributors and business entities and is not specifically directed at minors. The Company does not knowingly seek to collect personal information from minors other than in accordance with law.
Links to External Websites
The Website may link to distributors, suppliers, professional institutions or other external parties. Such websites have their own privacy policies, which users are advised to review before providing personal information.
Changes to the Privacy Policy
The Company may update this Policy following changes to the Website, its activities, the technologies used or legal requirements. The current version will be published on the Website with the update date, and additional notice or consent will be provided or requested where required.
Contact Regarding Privacy
Company name: MedicNRG Ltd.
Website: https://medicnrg.com/
Email: [email protected]
Address: 2 HaAmal Street, Afula 1857107, Israel | Telephone: +972-4-6094422
Privacy-related inquiries will be reviewed and handled in accordance with law.